Biography of Don Desrosiers

Don Desrosiers at the 21st Century Drycleaners booth

Don Desrosiers at the 2013 Clean show in New Orleans

Don Desrosiers has been in the laundry and drycleaning industry since 1978.  As a work-flow systems engineer and efficiency expert, he has created the highly acclaimed Tailwind Shirt System, the Tailwind System for Drycleaning, Firestorm for Restoration Drycleaning, the Tailwind System for Automated Assembly and Tailwind for Hotel Valet.

Tailwind is tagging, assembly, work-flow, management and labor saving system that, without exception, saves plant owners tens of thousands of dollars annually.  He owns and operates Tailwind Systems, a management consulting and systems engineering firm, serving drycleaners and shirt launderers, worldwide.

Desrosiers is a monthly columnist for The National Clothesline, Korean Cleaners Monthly, The Golomb Group Newsletter, NEFA’s Headlines and More and Australia’s The National Drycleaner and Launderer.   He is also a contributor for DLI’s Fabricare Magazine and other regional industry publications.  He is a member of the Society of Professional Consultants and is the 2001 winner of IFI’s Commitment to Professionalism Award.  He is an occasional teacher at DLI, and a frequent speaker at industry gatherings where he lectures on Management Philosophy, Shirt Laundering, Business Management and Labor savings.  He has written a business management book entitled Labor Pains & Profit Drains.  (available on and the Tailwind Systems website).

Tailwind Systems also offers on-line seminars, workshops and training in a virtual classroom setting. You are invited to view the ever-expanding catalog at   He has a corporate website at and can be reached by telephone at 508.965.3163 and via email at

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