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Frequently Asked Questions

Welcome to Tailwind Systems Frequently Asked Questions. Please select a Question from the list below and review the related answer. If you are unable to locate the information you require ... simply submit your question for a prompt response from us.

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Tell me more about the inventor of the Tailwind System…
How Tailwind can save you money, time and prevent lost garments…
Tell me more about the Tailwind System…
How does Tailwind Save labor dollars?
Why are more and more drycleaners switching to the Tailwind System

Questions and Answers
Tell me more about the inventor of the Tailwind System…
The Tailwind System was invented by Don Desrosiers. It is a product of nearly 30 years of experience in the laundry and drycleaning business. Desrosiers is the 2001 winner of IFI’s Commitment to Professionalism Award. He is a columnist for the National Clothesline (www.natclo.com), The Korean Cleaners Monthly, The Golomb Group Newsletter (www.golombgroup.com) and The National Cleaner and Launderer in Australia. Desrosiers is also a contributor to IFI’s Fabricare Magazine and several other trade publications. You can read an industry profile here. http://web.newsguy.com/natclo/0112/pro.htm
How Tailwind can save you money, time and prevent lost garments…
Ahh! The million dollar question: How does it work? Why does it work? I’ll do my best to explain. Tailwind is a combination of the best parts of a “piece” system (No-Waste tags, computer-printed tags, 7-up Tags) and the best parts of a “lot” system while discarding the less desirable parts of those two systems. The result is a truly advanced lot system that has every benefit that you wish for and no drawbacks. In the end, you get fast, efficient, stress-free and mistake-proof assembly. Think about that. Fast, (that means that there is no “back-up” of garments in the assembly department) efficient, (that means getting the maximum for the minimum – more work with less hours), stress-free (stressed employees are unhappy and make mistakes), and mistake-proof (no footnote necessary – do everything right, but give it to the wrong person makes you nobody’s hero).
Tell me more about the Tailwind System…
The Tailwind system was originally developed for shirt laundries as a means to add sanity to a department that often is difficult to control and rarely adds much to the bottom line. The Tailwind Shirt System was so dramatically effective that users created a demand for a system that was as slick for their drycleaning departments. Now the Tailwind System is widely used for drycleaning and for shirts in both wholesale and retail plants at virtually all volume levels. Why? Because Tailwind is extremely effective at reducing labor and eliminating errors and waste.
How does Tailwind Save labor dollars?
How does the Tailwind System save you labor dollars? Good question! Tailwind is a lot system made visual, therefore manageable. This is an important difference. Tailwind remains manageable throughout the processes in a plant. Imagine being able to maintain lot integrity all the time. A Tailwind lot is manageable during mark-in, pre-spotting, cleaning, post-spotting and pre-inspection. A Tailwind lot is still manageable during cleaning and re-cleaning. Now garments need to go to the pressers. Still manageable and organized! Then comes the inspection, assembly and bagging procedures. A Tailwind lot is still organized and manageable. But suppose a garment (shirts or drycleaning – does not matter) needs to be re-cleaned, does it get lost in the “black hole?” Absolutely not! A re-cleaned garment still maintains lot integrity even when the rest of the lot is finished and assembled! Now that is an organized lot system! The Tailwind System is full of checks and balances that afford you management and organization that you have never dreamed of. This organization translates into reduced staff. One or two full-time employees is typical, in fact, conservative. Because of the organizational foundation that has remained in place throughout the process and because of the speed at which orders can be assembled, Tailwind provides fast, efficient, stress-free and mistake-proof assembly. The actual task of assembly becomes practically automatic and taking almost “no time.” In some plants, 2 or 3 people are needed for assembly. This is always reduced with the Tailwind System. But even when only 1 person is currently assembling, substantial savings become evident. This is because the assembler uses so little time actually assembling orders that he or she must be assigned other related duties in order to avoid being seriously under-utilized. The Tailwind System is not a series of ideas that might save you a little bit here and there. It is a proven system that works 100% of the time. Collectively, current Tailwind Systems users save over $2,000,000 per year (each and every year) in labor costs as compared to the system that they used previously.
Why are more and more drycleaners switching to the Tailwind System
Because Tailwind saves money! The Tailwind System was developed to eliminate assembly errors – something that is well worth the effort by itself – but the end result has proved over and over again, to provide much more for the typical user than that. The average Tailwind Shirt System user saves over $17,000 per year in labor, far more for the average user of the Tailwind System for Drycleaning and larger operator save over 6 figures! This is a savings that continues year after year!

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Don Desrosiers | Founder of Tailwind Systems
 
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