Business Philosophy

How to give a pay raise that you can take back

Being a man with a business mind and, at the same time being fascinated with the way that other industries operate and all the while being a huge Red Sox fan, I at times found it puzzling why baseball players command such high salaries.  Studying this over the years, I have learned that it is a good investment for ball club owners to pay huge salaries.  Frankly, no one would ever pay a player if there wasn’t a tangible ROI (return on investment).  True, in some markets, ROI is impossible because there are not enough customers.  Still, whatever the salary, an ROI is expected.  It would frustrate me greatly when a player having a banner year asks for a raise, gets it and then performs poorly.  Don’t you think that pay should be performance based?  It will not likely ever be such in professional baseball, but can we make it that way in our shirt laundry?  I think so.  I came up with a strategy that I call “How to give a pay raise that you can take back.”


Are You Giving Your Customers Less?

I was in a hotel one morning and as I was putting sugar in my coffee, I came up with the idea for this column. If you read the writings of a frequent contributor of virtually any publication, I bet that one time or another, sooner or later, you wonder how the author continues to come up with ideas for columns, month after month. I’m always thinking. So, for me, I come up with ideas all the time and those ideas are sparked by an infinite array of triggers. This column was triggered by sugar in my coffee.

When I pour coffee into a standard size mug, I put 4 packets of sugar into it as well. I know that I have just made some of you nauseous and some of you are thinking things like; “Hey Don, do you like a little coffee in your sugar” and other such ‘wise guy’ remarks, but bear with me for a minute. I have a point to make.


How to raise your labor cost without really trying.

How to raise your labor cost without really trying.

It seems that this should be a column that I write in the middle of the slow season.  But you are reading this in the middle of the busiest time of year.  This is the time that you’ve looked forward to all year.  Now is when you have the most amount of cash left over at the end of the bills.  But let’s try to learn some lessons from this busy time and perhaps that will translate into real cash savings come the dog days of summer.

Let’s fast-forward into the future, to the summer of 2018.


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