Welcome To Tailwind Systems

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Don Desrosiers has been in the laundry and drycleaning industry since 1978. As a work-flow systems engineer and efficiency expert, he has created the highly acclaimed Tailwind Shirt System, the Tailwind System for Drycleaning, Firestorm for Restoration Drycleaning, the Tailwind System for Automated Assembly and Tailwind for Hotel Valet.

Six Myths About Tailwind Systems…

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logo1- Tailwind is not about tags.  Only a fraction of Tailwind clients use the “old-fashioned” tagging and assembly system.  Although there is, indeed, a very popular and well know Tailwind “tagging” system, not all Tailwind Systems users are using tags.  Every plant benefits from the Tailwind System

2- Tailwind is of no use if you are using Barcodes.  FALSE!!!  Plant owners and managers that use bar codes, Metal Progetti, assisted assembly and other high-tech methods are jumping onto the Tailwind bandwagon every day!  Why?  Because Tailwind is a management system that includes the best reporting in the industry, the best management tools and the best management system ever devised.  In fact, by the end of 2017, it is expected that there will be more Tailwind clients using barcodes and automated assembly than the Tailwind Assembly system.  This is because barcode plants are the fastest growing segment of the market and they need to be efficient too!


My shirts are not getting clean!!

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Hey!  My shirts aren’t getting clean!

Many shirt launderers either say this or should say it.  I am amazed at the varying levels of clean that are accepted as, well acceptable. In fact, some laundries have very clean shirts and accept that as normal while others barely seem to get their shirts clean at all and, yes, they consider that normal.

If you had a wish list, on that list would be I’ll bet, that you could get shirts perfectly clean, with no pre-scrubbing, no ring-around-the-collar and no stains.  You want this first time, every time.


Solving Problems

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Ok, I admit it.  I am world’s biggest Columbo fan.  Surely you must remember the bumbling Los Angeles homicide detective in the crumpled raincoat.  (Why did he always wear that in LA?)  My fondness for Columbo has nothing to do with his style or his mannerisms, although those traits never annoyed me.  I considered them to be a wee bit of comic relief.  After all, Columbo did have a grim job.  He just made us forget that.  Anyway, I like Columbo because of the ingenious writing – the quality of the stories.  On Columbo, you always knew whodunit, but it was hard to imagine how the seemingly hapless detective would figure it out.  He always had us amidst a genuine mystery.


Easy ways to improve quality

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Most plant operators have some sort of an idea of the quality of the shirts that they produce. My experience has shown that they really are quite objective.  I don’t recall anyone proclaiming that their shirts are a “ten.”  Most say that their shirts are a “seven.”  They are about right.  The problem is that they all seem to be at a loss as to how to raise them to even an “eight”.  They’re stuck at the rating that they are at, with no clue and perhaps no inclination to raise it.  Customers seem ok with it too, so the plant staffers, as a whole, collectively, have bigger fish to fry and leave the shirt quality where it is at.  Is it “good enough”?  Evidently so.  Our final inspectors, the customers, aren’t particularly dissatisfied, so we move on to something else.  Complacency is the name of the game.


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